Job Description

Retail Sales Associate – The UPS Store (Customer Service, Shipping & Printing)

Locations: Multiple openings across Long Island and NYC

Pay: $17 - $20/hour (based on experience)

Job Type: Full-time or Part-time

Schedule: Must be available to work Monday–Sunday

Join Our Team!

Are you ready to build a rewarding career with a company that values teamwork, growth, and community? At The UPS Store, you’ll join a supportive retail environment where every day brings new opportunities to help customers with shipping, printing, packaging, and mailbox services.

We’re looking for friendly, reliable, and motivated Retail Sales Associates to join our multi-location team on Long Island and in New York City.

What You’ll Do

• Greet and assist customers with enthusiasm, professionalism, and care
• Provide accurate information about our shipping, packing, printing, and mailbox services
• Prepare shipments, pack items securely, and complete accurate shipping documentation
• Operate store systems and printing equipment to deliver high-quality results
• Handle mail and packages efficiently while maintaining accuracy and attention to detail
• Keep the store clean, organized, and safe at all times
• Collaborate with team members to achieve daily goals and sales targets
• Participate in ongoing training to grow within our multi-location organization

Why You’ll Love Working Here

• Consistent hours — no late nights (shifts end by 6:30 PM weekdays, 5:00 PM Saturday, 3:00 PM Sunday)
• Paid training and continuous learning support
• Sick pay, dental and vision insurance, and 401(k) with company match
• Employee discounts on products and services
• Free parking and uniforms provided
• Career growth opportunities across our 10+ locations (Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre, Huntington Station, and NYC – 2nd Avenue)

What We’re Looking For

• 1–2 years of previous retail or customer service experience
• Strong communication and teamwork skills
• Basic computer proficiency (Microsoft Office, POS systems)
• Attention to detail with strong spelling and math skills
• Ability to lift up to 40 lbs and stand for extended periods
• Availability to work weekends as needed
• Friendly, professional, and reliable demeanor

Hourly Pay: $17.00–$20.00 (based on experience)

Job Type: Full-time or Part-time

We are an equal opportunity employer committed to diversity and inclusion in the workplace.

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