Job Description
Job Title: Team Member
Job Summary
Caring Transitions of Metro Milwaukee is a locally owned and operated company seeking Team Members who want to help seniors and their families in Wauwatosa, Greenfield, West Allis, Greendale, Menomonee Falls, Brookfield, Elm Grove, New Berlin, and Waukesha. We specialize in downsizing, sorting & organizing, cleanouts, relocation services, estate sales, and online auctions. A great opportunity for retirees, stay-at-home parents, and local college students looking for part-time work with a flexible schedule. Shifts are typically scheduled during the week, during the daytime hours, with some early evening hours, as needed. Position has potential for promotion to team lead and management positions for the right candidate.
Team Members are responsible for providing exceptional customer service to clients while working closely with management and coworkers to maintain operational standards and procedures. Duties include packing client's personal belongings, unpacking and setting up the new home for our senior clients, sorting through household goods to find treasures, photographing items for sale, creating online auction listings on CTBids.com, assisting customers at auction pickup, shipping items, selling items in person, and removing unwanted items for donation and disposal. We are looking for candidates interested in a wide variety of duties who like to be up and moving around rather than sitting behind a desk all day.
Roles and responsibilities
* Provide exceptional customer service, greet clients and their families with a smile, and respond appropriately to customer concerns
* Prompt and regular attendance on assigned shifts
* Safely pack/unpack our client's personal belongings upon relocation
* Ability to lift packed boxes and smaller furniture within the home as needed
* Sorting through household belongings to find treasures and sellable items
* Light cleaning (dusting, sweeping, vacuuming)
* Removal of unwanted items for donation and disposal
* Take photos, upload, and create CTBids online auction listings
* Host auction item pickups and sell items in person
* Communicate positively with clients, peers, and managers
* Show compassion and patience to our senior clients who are downsizing, and family members who may have lost a loved one or are coming to terms with a parent's health changes
Job Qualifications and Skills
* High school diploma to a graduate or professional degree
* Strong organizational skills and attention to detail
* Outstanding customer service skills
* Professional attitude and demeanor
* Ability to lift 30lb+ and move items within the home as needed, with frequent walking, standing, stairs, bending, kneeling, etc.
* Working in a fast-paced environment with efficiency
* Productively interacts with coworkers and functions well in a team environment
* Understanding of basic to intermediate computer, smartphone, and internet technology
* Willingness to work in dirty and/or cluttered environments, if needed
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